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Rizan Latif – President, Beach Bunch

Posted by shaunhoon on October 27, 2011
Posted in: Cool People. Leave a comment

We spoke to Rizan at length, on drawing business lessons from starting an NGO; the importance of giving back to the community and ultimately to mother nature.

How did the Beach Bunch movement get started?

It started when Alan Tan and I were chilling out on his balconyhaving a conversation about Alan’s passion; surfing. One of the things that ticked Alan off was that he often got hit by rubbish when he was surfing at the beach. Being an environmentalist by profession, I understand the deeper damage that litter could cause to the marine and the wild life. We decided there and then to do something about it. A few weeks later, we gathered up some friends for a beach ‘clean up / picnic’. A group of 20 friends turned out, and we sweated ourselves off tirelessly that morning of 15th February 2009. Although it was excruciatingly hard work, the occasion left us feeling good about ourselves, and thinking that we could actually make a difference.

That was how it all started. We went on organizing a few other similar activities, words spread; influential bloggers participated in the beach clean up and posted our efforts on their blogs. Before we knew it, we were attracting a lot more like-minded people to join our cause. Today, we’ve recorded up to 900 volunteers with a total waste collection of 3.9 tonnes from 5 beaches within Brunei Muara district in the span of 2 years. What parallels are there in running an NGO and in managing a business? The skills required are very similar. You need good leadership skills, people skills and organization skills. Above all, you need to have a steadfast believe in your vision.There was no shortage of skeptics and critics when we first started the Beach Bunch. If we had listened to them, we wouldn’t have gone this far. What is commonly not reported were the times when the turn-outs were low, and we still kept our head down, picking up one piece of rubbish at a time, inspite of the numbers.

Any entrepreneur will tell you about the virtue of perseverance for a successful business venture. You need to persevere a lot more being an NGO, because unlike being in business, the light at the end of the tunnel isn’t the gold and the diamonds.

What were the some of the  comments skeptics say about your cause?

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Nicky Wong: Founder, Infindo

Posted by shaunhoon on October 27, 2011
Posted in: Cool People. Leave a comment

We spoke to Nicky Wong, the co-founder of Infindo Technology on the future of mobile phone and social media. The Brunei start-up is in the forefront of the Internet and Mobile phone revolution, sweeping multiple business awards locally and in the region, including the latest LEAP grant from BEDB.

The company currently produces mobile applications sold for the millions on Apple iTunes AppStore, and going head to head against the major leagues in the Silicon Valley for the wallets of the world audiences.

In your own words, what does Infindo do?

We were registered as an iCentre incubatee in the year 2008 and have since emerged as a market leader developing the latest in mobile technologies. Our partners and clients encompass successful internationally renowned medium and large enterprises from telecommunication, finance & banking, entertainment, retail, and the hospitality industry.

With more than 40 employees spread across Brunei and the region, our team strives together to consistently produce cutting edge performance solution, compelling customer service and dedicated technical support.

One of our key success factors is our constant update with the latest technology and our commitment to rigorous research and development (R&D) in order to deliver the bestsuited solutions to clients and the global mobile industry.

Your company was the co-winner of Think Big business plan award from i-Centre last year. Explain to us about your business plan in an elevator’s pitch.

Our business plan is about POLYGON, an application store mobile ecosystem with a quick to-launch white label Appstore turnkey solution cater for any mobile operator, enterprise or government who wish to launch their Appstore.

What are the challenges being an entrepreneur in Brunei?

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Passion

Posted by shaunhoon on October 27, 2011
Posted in: Cool Ideas. Leave a comment

Fake it Until you Make it!

Ten years ago, I was the typical boy-friend you find waiting outside the shoe store while their partner went in to do their shopping. I had no interest in shoes whatsoever prior to opening my shoe shops. During then, I had three pairs of shoes; one for work, one for basketball and a pair of thongs for the weekend. #at was more than enough for me.

Everything changed after the opening my first shoe store. I went from being the guy outside the shoe shop to the guy on his knees helping customers to “t on their shoes for three years. Truth be told, I had no choice but to fake my enthusiasm for the staff and customers about my love for shoes. I simply could not lead a team without any knowledge, love and understanding about shoes.

I started researching in depth into the fashion, the style and the make of a good pair of shoes. Not only that, I went to the extent of  understanding the basic about podiatry. I was at a stage where I could determine people’s shoe size by looking at people’s feet. I do not exactly remember at what point of my life did I start walking with my head facing the %oor, checking out on everyone’s pair of shoes. But that was the whole turning point towards my passion for shoes. I currently own more pairs of shoes than all the Levi’s jeans add together in my closet (I have many, many pairs of Levi’s). Not a number I wish to brag about, considering the fact that a good number of the human population in the third world countries still do not have any shoes on their feet.

My vocabulary of shoes went from Air Jordan to wedges, stilettos, pump, %at, loafer, Mary Jane to clogs and mules, from Jimmy Choo, Salvatore Ferragamo to Manolo Blahnik (to be pronounced Blakhnik, with the K) and many more. Beyond a shoe connoisseur, I am officially now, a shoe addict! A break through lesson I learned from attending Anothony Robbins’ seminar 10 years ago was that behavior dictates emotion. You cannot remain in a depressed zone, if your body posture is straight, and you do funny faces in front of the mirror.
I guess the same principle applies in this scenario. When you fake passion long enough, you will catch on the love. Ask any of your grand parents who have been through arranged marriage to explain this notion further for you.

The Loss Art of Film Photography

Posted by shaunhoon on October 27, 2011
Posted in: Cool Ideas. 2 Comments
My secret to taking great photographs was rather straight forward; click a thousand times, and you are bound to hit the jackpot with one or two good pictures. Simple mathematical equation, the more you hit, the luckier you get! Digital technology has made it so easy, even my 7 year old cousin can call himself a photographer! After all film is free, right?This notion changed recently when I met a friend who defied everything I know about photography, in the process, made me rethink about the value of my adopted digital lifestyle.My friend churned out dozens of spectacular photographs from her Nikkormat (the camera formally known as Nikon in the 70s). The pictures developed were unlike anything I have seen in a long time. It brings back the loss sentiments of childhood; the texture was rustic, rich and embodied. Seeing is believing. Then again, there are things to be believed to be seen; watch out for Tasha Ong’s exhibition at the Alliance Frances de Brunei Art Festival February!

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Izan Zein

Posted by shaunhoon on October 27, 2011
Posted in: Cool People. Leave a comment

Interviewing the interviewer

My Facebook exchange with the Oprah of Brunei; Izan Zein

When you speak, Brunei’s young & old listen. A great call of responsibility to ensure the messages you deliver are positive and (politically) correct. On the contrary, it is exactly the kind of forwardness and lack of regard for the rule book that brings you to fame (and trouble). Explain to me this irony.

It is a HUGE responsibility being on the radio yet at the same time one must be able to balance their own personality of who they REALLY are as opposed to a person people idolize or look up to. I believe everyone loves a tyrant however they also love to hear the truth even though (the truth) it hurts. The message needs to be crafted in such a way that people can relate to.

I do it the best way I can and that is by being myself; I don’t TRY hard at all to please anyone and most importantly I am not fake. But this is the feeling I get and I try my best to sustain it and balance it out without crossing the line. Hard to explain yet hopefully you catch my drift! It is like when you give an artist a canvas, he can’t control the way he strokes his final touch or explain it. It is just there. His (the artist’s) creativity and soul take over, when that happens!

Sounds like a very pleasurable job and much like a chore at the same time. Double edged sword, Izan?

Nope not double edged at all! In fact it is more of a challenge. It is how one chooses to) view it. It is a huge responsibility like any job you pursue, there is a call for being judicious. I carefully balance what is on the line with what I intend to put across. As I said I view myself as a voice and not someone who complains all the time, instead I do something about it. Therefore, I am in a position to make a change and therefore I do so the best way I know how. In actual fact, if it was a chore, would I have sounded so happy and relaxed on air? Doubt it!

Why the funky hair do? What do you say to the parents who show you the picture of their kids getting into trouble at school, trying to look just like you?

 

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What’s in a Brand?

Posted by shaunhoon on October 27, 2011
Posted in: Cool Ideas. Leave a comment

My father (above) is a tailor. My father’s father was a tailor. In a small town called Kuala Belait, the name Hoon Chin is synonymous with quality custom made clothing. A trade passed on from one generation to the next, over several decades of excellence in service and in craftsmanship.

Just the other day during a Hari-Raya visit, I drew an instant recognition from my neighbor’s father by mentioning my dad’s business. The man’s recollection of Hoon Chin was from the old days with the very thin gentlemen that took care of his family’s clothing, who happened to be my grand father.

Since young, mum & dad had always discouraged all our siblings from following their footsteps in this career. Because it is no easy money, the labor is lengthy and intensive, and you often end up at the mercy of your staff during busy seasons.

Furthermore, tailoring business will soon be a craft of the past, with ready to wear clothing being more affordable and available ubiquitously. I  have always preferred jeans to trousers. An issue that have raised a lot of conflict between my parents and I since young, especially come Sunday, when one is “expected” to dress up for God.

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Respect

Posted by shaunhoon on October 27, 2011
Posted in: Cool Ideas. Leave a comment

My brother, Stellen and I. (the better looking one is me; not hard to distinguish)

__________________________________________________________________

Whenever I watch kids interacting with each other in a family, I always admire those older siblings who can get their younger brothers and sisters to obey their instructions. I remember struggling even to convince my younger brothers to address me with the ‘brother’ title instead of calling me by my first name.

Stellen, my second brother beat me in almost all accounts as a kid (nothing changed); Chinese chess, basketball, table tennis, you name it. It is therefore not surprising that I couldn’t command true respect from him when I was perceived a ‘loser’ growing up. Looking back, that was probably the reason that hundreds of fights broke out between us in the name of ‘respect’ (aka pride).

I had a brilliant solution one time, and took it straight to my parents. The solution? To ask mum and dad to bestow the power to me to rule over my siblings so that they would give me the due respect and listen to my orders. I couldn’t remember if the verdict went through, but that of course didn’t work.

Part of the measure of a scout’s progress, is the amount of badges you acquired through tests, assessments and various participations. I remembered as a junior, I walked into a scout meeting one day with my head held high, having all kind of badges stitched onto my uniform (I got access to the badges through my dad’s tailor shop, don’t ask how). For a few minutes prior to the Skip’s arrival, I had the utmost respect and admiration of the fellow scout members.

You could guess what was coming after that. I sustained one of the most humiliating blow in my life; I was being sent home and was ordered to have the badges removed.

As you would expect, I didn’t go far with my Scout career. However, I am happy to report today that all my siblings are respectful towards me, and it is not out of obligation. The secret? I have learned to first respect them.

Childhood has taught me two things about true respect; you do not gain respect through your position or job title (fear perhaps, not respect), above all, respect needs to be earned; one person at a time, one badge at a time.

Izan Zein 2

Posted by shaunhoon on October 27, 2011
Posted in: Cool People. Leave a comment

Misunderstood


My first brush with Izan was two years ago, when my excited father stopped my Ipod (no body messes with my Ipod!) and turned on the radio, to show me the new talk show queen in town. I do not quite remember the content, but the experience was surprisingly pleasant. I was impressed with her command of English, her wit and her outspoken nature [Izan did not dissapoint].My second brush with Izan was outside of my office, where her outlandish hairdo attracted my attention even from miles away. I did not think much of this street kid who wanted to be different, and did not know she was THE Izan, until later that evening when my wife (who works two doors from me) told me about her new friend.

Secretly inside, I doubted if I could ever be friend with this teenager (I later found out she’s no spring chicken neither haha!), regardless of Deon’s enthusiasm about her.

The two Izan I met did not connect until much later when I listened to her talk show on Pilihan, again.

To date, Izan and I have had over two meals, several exchanges over the phone and Facebook. When I’m lucky, I get to catch her on the radio, and indulge in her jokes which are often funny by any measure and I must add, ORIGINAL! I have never heard the word “Tapau” on air before, neither have I listened to a DJ making prank call to a groom on his wedding day!

I have a high regard for Izan.

In a country where modesty in public forum is a virtue, it is the exact contrary that brings her to fame. I get to learn a lot more about Izan, and am able validate some of my thoughts about her behaviors and develop empathy for a beautiful soul that is mostly misunderstood.

Strip away the funky hairdo, Izan and I have much in common. Both self professed artists, both rebellious, both have a tendency to speak before we think.

My personal believe is that Brand Izan, if cultivated carefully, could potentially be the Oprah of Brunei. Then again, it is the continuous accidental, unscripted mischief that makes her who she is today. Perhaps brand Izan should best be left untouched, allowing her own evolution to take its cause.

In your very own word, Izan, “I dare you to be who you wanna be!”

Loyalty / Izan 3

Posted by shaunhoon on October 27, 2011
Posted in: Cool People, Delivering Happiness. 1 Comment

If you ever wondered what Izan’s laughter sounds like, tune in to Brunei’s premier radio station, Pilihan FM most mornings between 6am and 9am. Alternatively try recalling Oprah’s laughter. I call it a million-dollar chuckle, because it is so infectious that when she laughs, the whole of Brunei loosens together. Izan brings you to never-land whenever she speaks on the radio. She is not without flaws, in fact she stumbles more often than you realize. The difference is that she is not afraid to make fun of herself and is able to shake it out and move on without any hindrance.

Like all of us, Izan has good days and bad days on her show. It takes a loyal fan to pick up the difference. If you are a new listener, do not even attempt to dissect. You will be laughing so hard with her save the world, defend Lady Ga-Ga messages that you forget to be analytical about her. Izan is a woman with a mission; to infect the country with her contagious spirit and positive attitude that even her biggest doubter would have to take their hats off to.

She calls this mission: Izanism. I am biased about Izan because beyond being a friend, I am also a big fan. Izan appreciates loyalty. As businesses we roll out endless numbers of customer loyalty programs, where we entice customers with rewards for obeying our commands.  The fact is, businesses have got the whole concept upside down. Companies are supposed to be the ones showing loyalty to their customers, not the other way round. Just like Izan’s loyalty towards her listeners, in putting aside all personal issues whenever she is on air, and presenting her best to the country show after show, after show, after show.

Ranoadidas

Posted by shaunhoon on October 26, 2011
Posted in: Cool People. Leave a comment

The Rano Effect

If a new product was launched in Brunei and didn’t get mentioned on Ranoadidas.com, did it ever exist? The answer is probably, NO. If your company’s list of PR contacts does not include Ranoadidas, it’s about time you reboot your PR strategy. The undisputed marketing machine of Brunei Darussalam, slash co-winner of the Think Big business plan award, Rano Iskandar, aka Ranoadidas is one man, whose case study needs to be carefully dissected, examined and studied in the same spirit businesses are looking into the new Social Media phenomena.

Can one man’s influence over power that of the mainstream media? Ask any 17 – 25 year old for their primary source for local news today, and you would get the answer. The future is unfolding right before our eyes, thank goodness, we have a local reference point to turn to.

What makes Ranoadidas’ blog interesting is not any sophisticated theory or self help advice Rano posts up on a regular basis. What makes the blog stick is that, it is a website for the people, by the people. No other website is packed with more interesting photos and insights about Brunei’s social arena. Log on to it, you will discover pictures of someone you may know, and events that you attended the day before. For my colleagues, it is all about looking out for the next hot Pepsi girl Rano features.

The question is not whether or not Ranoadidas can be replicated? It will be like asking to manufacture another Oprah. The most pressing question in this instance, is what lessons can we draw from this young man on branding and on social media for our own business?

Half of Brunei’s population (close to 200,000 people) are connected on Facebook. What business opportunities do you see in this?

Aplenty actually. I have noticed how citizens are capitalizing the power of Facebook and they are using it as an avenue to carry out business or to promote their product. Even I use my own Fan Page to promote events occasionally. So the trend of ‘Face-booking’ will still be around for the next five years or so or even longer.

Is it the end of paid advertisement as we know it, if everyone can promote their product through Facebook or Twitter?

Interesting question. Surprisingly my loyal clients also make use of Facebook to promote their services and products but at the same time, they still advertise on my website. Perhaps, it’s the branding that also concerns them. I probably have a niche (or different) target market than to that of Facebook.

What are the trends in the Social Media arena that small businesses should brace ourselves for?

Well, I can’t think of other social media apart from blogs, Facebook and Twitter. But I have to say that the phenomena of blogging have kinda slowed down because of the popularity of Facebook. So perhaps the obvious trend is people want information very fast. Twitter and Facebook are good avenues to spread information quickly than the print media or even the radio.

Young people of Brunei seem to be avid adopter of technology. What advice do you give them?

You may be surprised that this is not only the case for young people but also for the Generation X or even older. The emergence of smart phones and tablets have changed the way people interact. Parents are now also members of Twitters and Facebook and technology has become part of our lives.

So for the young people, it has more impact. However, we must not forget the essence of the conventional method of communication. SMS and email have become part of our daily lives but we should embrace the old and new to have a balance.

Why Ranoadidas, not RanoNike or RanoGucci?

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